Although Artificial Intelligence is a technological advance that benefits companies and our daily lives, we have sometimes wondered if it has disadvantages in its use, because like everything there are pros and cons.
And so it is!
This is what the topic that we will address in this blog will be about, we will review some disadvantages, its negative impact on SMEs, on education and finally if intelligence is our friend or enemy.
Is artificial intelligence good or bad?
It must be recognized that AI is fundamental for all aspects of personal, business and professional life, but it is crucial to know its negative and positive aspects.
It is complex to answer whether AI is good or bad, what we can tell you are the strengths and weaknesses of these tools.
Before starting we want to tell you that you have to be very careful with the use that is being given to AI, recently some public figures have reported the falsification of their image in the alteration of videos modified by AI tools, for this reason, it is You must have several sources of information to avoid falling for these deceptions.
5 uses of artificial intelligence
Here are five common uses of artificial intelligence:
1️⃣ Automated customer service: this use is very common in the e-commerce, financial and health sectors. Its main function is to resolve questions, doubts or provide information to the user quickly and easily.
Chatbots are preferred for this type of use, as it is the tool that allows you to respond, schedule appointments and even escalate the case for more personalized attention.
2️⃣ Virtual assistants: the most acclaimed to carry out the daily tasks of human beings, such as playing music, requesting an address or calling someone.
The best known are Siri and Alexa, which interpret human behavior, investigate and execute the order.
3️⃣ Recommendation system: streaming, e-commerce and social media platforms use artificial intelligence algorithms to analyze user behavior and offer personalized recommendations.
4️⃣ GPS Applications (Global Positioning System): this mechanism allows you to locate places in real time, suggesting short routes with less congestion. The most used is Waze.
5️⃣ Natural Language Processing (NLP): AI is applied in text analysis to understand human language.
Some of the tasks that companies perform with this option are the analysis and processing of large files, classifying and extracting texts.
The above uses are a set of actions that can help enhance marketing strategies. You have to be constantly changing under the evolution of this technology and the types of artificial intelligence that are going to be used.
3 disadvantages of artificial intelligence
When including AI for company processes, it is necessary to review both its positive and negative use. For this, we explore three main disadvantages so that you keep them in mind.
Lack of transparency
The lack of transparency in the implementation of artificial intelligence can be a headache, for example, the difficulty of identifying errors and biases in AI models.
Furthermore, the lack of transparency can generate distrust in users. When people don’t understand how certain decisions are made, they are less likely to trust AI systems.
Ethical risks
Can AI be a threat to human survival?
A question that we have asked ourselves at some point, but according to experts, we must put limits on these technological advances in order to avoid future risks.
Of course, it is not to alarm us or feel afraid, we simply have to be transparent with these types of tools. Humans must be responsible to prevent ethical and social problems.
Specifically, ethics in artificial intelligence becomes an important issue and seeks to regulate to guide its development.
It is important that everyone is responsible for their use of these technologies, carefully considers the ethical implications of AI, and works in ways that benefit society at large.
Consumer rejection
A percentage of the audience still does not feel comfortable using artificial intelligence, others even reject it, either due to their refusal to implement it or due to ethical issues. This could impact companies on data privacy factors, affect reputation and trust.
For this reason, it is very important that companies take a conscious role in the use of these technological tools.
Other reasons for rejection include privacy concerns and previous negative experiences.
In summary, the effect of artificial intelligence focuses on the use that is made of it and the importance that each person gives it.
What negative impact does artificial intelligence have on society?
Currently, technology and the digital age are generating a dependency on society and even more so on artificial intelligence, which although they are great opportunities for development, can affect in the long term.
One of these effects and big challenges is climate change, since the intensive use of energy managed by AI can have a negative impact. For example, it has a high impact on the carbon footprint due to the fuel required for the hardware.
It is critical that these issues be addressed to ensure that artificial intelligence is developed and used in a moral manner and benefits society.
Is there any negative impact on SMEs?
Artificial intelligence has numerous benefits for small and medium-sized businesses, but it can also present evidence, some of these are:
Displacement of jobs: one of the most talked about debates regarding the use of AI and which can generate a significant impact on the risk of many people becoming unemployed.
The topic has been discussed a lot in different spaces to determine whether positions are reduced or increased in certain branches related to the technological field.
In itself, it can be a threatening factor, but here the challenge for SMEs is that they know how to adapt to this change without affecting the functions of each member of the company. Time will answer that debatable question.
Lack of empathy: AI models are intended to streamline repetitive and routine tasks, but they may not be as efficient when it comes to having empathy or closeness with the audience, these are limitations that must be taken into account when providing customer service. customer.
Initial costs: Companies choosing AI tools can involve significant costs both in terms of specialized hardware and software and in training staff to understand and use it correctly. This can be quite a marathon for SMEs with a limited budget.
It should be mentioned that these negative impacts are not necessarily insurmountable, here the effort must be focused on the detailed evaluation of the costs, benefits, the search for appropriate solutions to the needs and considering the creation of strategies that mitigate these possible disadvantages. .
What disadvantages does artificial intelligence imply in education?
Another field that has gained popularity and benefit is education, a favorite sector for the use of tools that guarantee agility and transformation of teaching and learning.
But…, AI has some disadvantages in education, for example:
- Lack of human interaction: AI can offer personalized and evolved learning experiences, but not interacting with others, such as student to teacher or peer to peer, can be detrimental, especially for younger children. Social interaction is part of educational and emotional development.
- Technological dependence: having only technological resources can leave educational institutions vulnerable to possible massive failures, cyber attacks or interruptions in digital platforms.
- Digital divide: The implementation of AI-based technologies can expand digital reach between students who have the resources to access these technological accesses and those who do not. This creates a big disadvantage among students.
- Dishonesty in assignments: it is a risk that must be put under scrutiny, since many students use AI to develop tasks or activities with the tactic of copy and paste, a very delicate behavior that in some countries causes expulsion.
For this reason, teachers are looking for methodological ways to use AI as a reference resource.
Artificial intelligence is marking a before and after in education and that is why it is important to thoroughly evaluate the resources and factors within its scope.
Do the exercise of weighing the advantages and disadvantages of artificial intelligence, it leans quite towards the positive side.
Before passing judgment, we recommend doing a good analysis and research to determine whether or not they are useful for your company or business.
